от cg-addons (Разработчик) на Май 20, 2014 · permalink

Thanks for your review...an update should be ready later today.

от cg-addons (Разработчик) на Фев. 27, 2016 · permalink

Thanks for the 5 star review!!

от cg-addons (Разработчик) на Май 12, 2014 · permalink

The program does work, you could just click on the "Customize" button in Firefox to drag the CYS icon back to your toolbar. Your "review" is actually a bug report, however, in this section, such posts are unwelcome, as described above - our support email address is meant for reporting bugs.

We are proud of our work, and frankly, we feel your 1-star rating is entirely unfair and uncalled for. Will you, please, write a proper review in stead? Thanks

от cg-addons (Разработчик) на Апрель 30, 2014 · permalink

Hi, thanks for the nice review.

Frankly, CYS is not meant to be a front-end for IDM (or any other download manager). With the changes YT made to 480p and 1080p+ videos, it makes little sense using downloaders. On download completion, there are additional steps to take to merge separate video and audio tracks into whole MP4/WebM videos. Downloaders will not know to do this for you - CYS does.

If having to use the command line does not scare you, however, CYS gives you the option to save video/audio links to the clipboard. For DASH formats - ones with separate video and audio links - CYS copies both links to clipboard at once, thus you will need to paste them into an editor, then re-copy and paste the 2 links into IDM separately. Then you will need to merge the separate tracks into complete MP4/WebM videos manually, using FFmpeg on the command line.

Thanks again, and please, feel free to spread the word so others can find CYS earlier!

от cg-addons (Разработчик) на Апрель 27, 2014 · permalink

Absolutely, we could add this as a new feature, with a checkbox in Options. Look out for it in a future update. Thanks for the review!

от cg-addons (Разработчик) на Март 18, 2014 · permalink

We will consider your feature request...thanks for the 5 stars!!

от cg-addons (Разработчик) на Фев. 24, 2014 · permalink

Fmt136 is the DASH format video, while fmt22 is the non-DASH version. Considering that the audio track is of ever so slightly higher quality in fmt136 than in fmt22, and that the fmt136 file is significantly smaller, fmt22 is expected to provide higher image quality than fmt136. Thanks for the 5 star review!!

от cg-addons (Разработчик) на Янв. 24, 2014 · permalink

Thanks for that information. We tested all three links and all 3 muxed successfully (downloaded simultaneously). When the 2nd file is finished downloading, muxing will take several minutes to begin. This is where you may feel it has failed but it has not. Remember, the files you are downloading are huge, 3hrs, 5hrs and 8hrs long!!! It takes some time but all 3 files will complete.

If you still need help, please contact us at the support email, thanks for your review.

от cg-addons (Разработчик) на Дек. 29, 2013 · permalink

Thanks for the review!

от cg-addons (Разработчик) на Дек. 29, 2013 · permalink

Thanks for the 5 stars!

от cg-addons (Разработчик) на Дек. 21, 2013 · permalink

Clearly you are confusing CYS with another add-on. First of all, CYS could never generate a “This Video Contains restricted content” message because it’s not built into the program!!! Second, in the email that you sent us, you describe the add-on that you are using as having an orange “Convert to MP3” button. There is no such button in CYS!!! All conversions occur automatically when you select a format from the drop down list.

от cg-addons (Разработчик) на Дек. 21, 2013 · permalink

1.The next update will include faster download speeds of DASH formats.
2.Yes, by default, when downloading DASH videos, the audio is hidden from the Download window. You can unhide the audio in Options> Download tab.

Thanks for your review.

от cg-addons (Разработчик) на Дек. 18, 2013 · permalink

Thanks for the 5 stars! Please make sure you have downloaded FFmpeg from our site, as the binaries there have been tested and are known to work well.

Also, conversion is a fairly time-consuming process, please make sure you give it enough time to complete. On an average 2GHz CPU, you should calculate with 2-3 seconds of conversion time for *every minute* of video length. For feature-length films this will take several minutes.

If this does not help, we need you to give us more information:
- your operating system, and version
- Firefox version
- FFmpeg version
- the YT video link and exact format you are having problems with

Please contact us at cytsaver@hotmail.com, thanks.

от cg-addons (Разработчик) на Дек. 13, 2013 · permalink

Thanks for bringing this to our attention.

от cg-addons (Разработчик) на Ноя. 28, 2013 · permalink

OK, we have successfully guided you to set up FFmpeg with CYS properly, you can see that CYS does its job perfectly, it downloads the files and runs FFmpeg - but your computer is not up-to-date enough to run FFmpeg? And you still feel our work only merits 1 star - in what Universe is this fair??

Seriously, we provide something of value here for free, with no strings attached. A bare minimum would be for users to respect the work we do, by being fair to us, and by reading the helpful information right in front of their eyes, so that we can spend our limited time with developing the program.

The information you missed is explained and illustrated on our web site. The links to our web site, FAQ, and support email address are to the right of the top of the description section on this add-on page.

On your specific problem: please, send us an email to our support address, and tell us your operating system and CPU. Short of upgrading your CPU, you might get lucky with a not-so-old FFmpeg version that can already mux DASH files and still runs on your system.

от cg-addons (Разработчик) на Ноя. 8, 2013 · permalink

Please try v5.0.4, thanks.

от cg-addons (Разработчик) на Окт. 29, 2013 · permalink

Due to recent YouTube changes, 1080p and 480p options are no longer available for download. An update is in the works...please bare with us, thanks...

от cg-addons (Разработчик) на Окт. 25, 2013 · permalink

Thanks for the 5 star review!!

от cg-addons (Разработчик) на Сен. 28, 2013 · permalink

You can also download FFmpeg from our site at http://www.completeyoutubesaver.com/ConverterMac.html

-Thanks for the great reveiw and tutorial!!

от cg-addons (Разработчик) на Сен. 28, 2013 · permalink

The Unix Executable file called ffmpeg is FFmpeg, you have it already extracted on your system, so you have completed the most difficult part. Now you just need to point CYS at your "Downloads folder", by clicking on the "Specify FFmpeg location..." button in the CYS Options window, and all conversion options will be enabled. Alternatively, you may move the FFmpeg executable to a different folder, in which case, again, you will need to point CYS at the folder containing the FFmpeg executable. Please, let us know of your progress. Thanks!