Rated 1 out of 5 stars

I tried adding this to Thunderbird both from with the Add On tab and by loading it as a file and no Clean Mail button every appeared in the tool bar, drop down menus, or anywhere else I could think to look. So... as far as I can tell it does not work if one cannot access it at all.

Hello,

I'm sorry to hear you had trouble with the add-on, but I hope we can find a solution to your problem.

First, could you check that it was properly installed via the Add-ons Manager ? If you can see it in your list of extensions, go to the Mail tab. If you have previously customized your toolbar, you'll need to add CleanMail manually: right-click the toolbar → Customize → drag CleanMail onto the toolbar → Save. You should then see a result like in screenshot 1. The button/icon should be in the top right.

If that doesn't fix the issue, could you let me know your Thunderbird version (Help → About), along with any other details that would help me reproduce the problem?

Thanks in advance.