Рейтинг 5 из 5 звёзд

от Jerome Wilson Окт. 11, 2011 ·

This is great, thanks Georg :) Any chance you could add a button to convert an email into a support ticket? At the moment I forward them to my support address but then I have to remember to change the Requester.

от Georg M. Sorst (Разработчик) на Окт. 11, 2011 ·

Jerome, thanks a lot!

I use Mail Redirect to forward mails to Zendesk. It leaves the header intact so you don't have to change the requester. Have a look: https://addons.mozilla.org/de/thunderbird/addon/mail-redirect/