Assegnate 3 su 5 stelle

during this month, addresssync became never work.
can you help me ?
escept for latest version, i also have tryed downgrade , version 4.14, and that also does not work...
what can i do?

Questa recensione riguarda una versione precedente (4.14) del componente aggiuntivo. 

Contact me by email and send a complete error description, not just 'does not work'. And the version of Thunderbird and your OS.

Assegnate 5 su 5 stelle

it helps great . thanks alot.
however, sometimes or fleaqently the mail via Addressbooks Synchronizer on imap mailbox is vanished.
i checked all mail users(all of them thunderbird) and none is using pop3. they are all using imap. And all mail userss spam is OFF.
so why the mail on server is vanish? imap Trash is empty.
i cant find the way for years. please.

thunderbird & addon are newest version. win10, 11

Questa recensione riguarda una versione precedente (4.6) del componente aggiuntivo. 

Probably one of your users (or on the server) runs a filter which removes messages if they are older than x days? Just a guess.