Rated 1 out of 5 stars

by revkaryn on Nov. 4, 2009 · permalink

I really liked chatzilla, however, if you have issues with it, you will get the worst tech support ever. They constantly point you to the faqs page, which does almost nothing if you have a question beyond how to get the program started. I attempted to go into their chat room for some help and was met by the two most unhelpful and unfriendly people I've ever met in a chat room. The problem was something they probably could have helped me with, but instead, they chose to tell me I was wasting their time and pointed me back to the faqs. When I told them I had already looked at those and that they were extremely unhelpful, they claimed I insulted them. It's unfortunate because I didn't care much for any of the other chat programs I've tried, and I've been recommending it to people for 3 years. Time to move on to other programs.