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CloseDeveloper reply by cg-addons
Rated 5 out of 5 stars
Added this on to my browser today 9/19/2013 and everything seems to be working except for the MP3 converter, it works for all the other audio formats, but the MP3 converter downloads an empty shell file and then Firefox says cannot find file.Firefox version 24.0Complete YouTube Saver version 4.4.2Windows 7 Ultimate x64
Everything is working fine today, have no idea what changed, updated rating to 5 stars, thanks for your reply! Great program!
This is the symptom of incomplete conversion (as of the time you clicked on the file name). MP3 conversion is a fairly time-consuming process, please make sure you give it enough time to complete. On an average 2GHz CPU, you should calculate with 2-3 seconds of conversion time for *every minute* of video length. For feature-length films this will take several minutes.
Wait for the temp file to disappear before playing the file. If you’re still having trouble, contact us at our support email (cytsaver@hotmail.com), thanks.
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