Rated 5 out of 5 stars

Dankeschön. Mit Version 7.7.4 sind die Probleme mit der Anzeige des Posteingangs behoben. Auch das Problem mit den Doubletten bei den Kalendereinträgen ist verschwunden, die Synchronisation funktioniert.

This review is for a previous version of the add-on (0.7.7.4). 

Wir freuen uns, dass die Probleme behoben sind!

Rated 3 out of 5 stars

Update: This worked great before. The developer is responsive and I'll change my review to 5 stars once we get it figured out. Previous review: After updating to 0.7.7.2, all the messages disappeared from my inbox. To see them, I had to switch to another folder and back. As soon as I scroll, they disappear again. Invites from calendar keep coming in but I cannot dismiss them. I saw your response to another user, and updated to 0.7.7.3. I am still having the same problem.

This review is for a previous version of the add-on (0.7.7.4). 

Did you restart Thunderbird after the installation? If the problem persists afterwards, please send the error console output (as text) to owl.support@beonex.com , with "[error console]" in the subject.

After you did that, please try 0.7.7.4, and again send the error console output. (Both releases.) Make sure to restart Thunderbird after every installation of Owl.

Please send bug reports *only* to owl.support@beonex.com , not here. We cannot properly handle questions here, because we need more information than a review provides.

If the problem disappears after a Thunderbird restart, and it works fine with 0.7.7.3 or 0.7.7.4, please update the review, and also send a mail to owl.support@beonex.com .

Rated 5 out of 5 stars

!!! FIXED With 0.7.7.4 Thanks !

I have some issues with the latest version of Chouette for Exchange (0.7.7.2) updated today.

* Messages from my inbox disappear regularly. I have to swith to another folder and go back to see them again.
* I’m now unable to turn off alerts when they prompt

This review is for a previous version of the add-on (0.7.7.2). 

Thank you! I'm happy that it works for you now.

I'm really sorry for the problems we caused you.

Rated 4 out of 5 stars

The last version 0.7.7.2 is freezing thunderbird when enabled.
Starting from 0.7.7.0 the add on is unusable.
Yes, I filed a bug report through the support email about 4 days ago and I was told that I am doing something wrong. I filed another one today with step by step instructions about how to reproduce the problem on a linux platform. I hope that something can be done as I am paying for the service.

I will change my rating when the problem is solved. I was happy with the add on before the current release, which does not work.

Update for 0.7.7.3: - it works now but has the following problems:
1) It takes more than one minute to load. delays thunderbird startup
2) because of the above starting thunderbird from a desktop link with feedback does not work because of timeout
3) it leaves the webmail tab in a separate tab
4 ) the number of folder subscriptions is too large in the accounts tab , many groups that I am not subscribed or interested in. It does not match what I see in the webmail page, there are many many more, cluttering the list.

-----------------------------------------------------------------------------------
Update for 0.7.7.4 - most of the issues are gone. Thanks

Remaining issue : I am getting 2 identical entries for the same account.

The one the previously gave me access to ALL the public folders is now identical with the entry that shows what I am subscribed to. This is redundant. Only one entry should be in my accounts list.
Perhaps you could make a selector to allow me to see/download only those folders that I am interested in.
If that is implemented, this add on is a 5* no questions asked.

Upgraded from ** (two stars) to **** (four stars)

This review is for a previous version of the add-on (0.7.7.2). 

We're aware. We just released an update 0.7.7.3. It fixed a problem introduced in 0.7.7.2 since yesterday.

UPDATE: The many folders that you see are public folders of your organisation that you have access to. This was new since the update last week that we displayed those, to give you access to the folders that your organisation gave you. (We are not in a position to know whether you're interested in them or not, only whether you have access and they contain messages.)

If you have many large such folders, that would be the reason why you have trouble since last week, because they are apparently too much. That's why you saw crashes in Thunderbird etc.. We obviously didn't expect you to have so many folders.

Please update to 0.7.7.4. (Make sure to restart Thunderbird after the update of Owl.) It should solve this.

UPDATE 2:
I'm happy that 0.7.7.4 fixed the problems for you.

You're saying that you see your account twice, right? Something must have gotten mixed up. Did you try to re-create the account at any point during the last week, in an attempt to fix this? If so, that's probably the reason.

I can see only 2 ways to fix this: Either create a new Thunderbird profile, and re-create the account there, or - if you're tech savvy and you know what you're doing -, delete the account (the one with the higher "server" number) manually in "Config Editor". Make an backup of prefs.js before you try that.

We will consider to make UI to specifically subscribe to folders. We'll see how to approach that. Right now, we're still shaken from this episode.

Rated 3 out of 5 stars

Recently calendar updates stopped working. I am not able to create nor update or postpone any calendar entries. Display and popup works fine. I think it was one of the recent updates that broke this features, as previously they were working fine. As far as I know there were no changes on the Exchange side.

Email works fine.

Regards

This review is for a previous version of the add-on (0.7.7.2). 

UPDATE:
Can you please see whether 0.7.7.4 fixes it for you? Others have reported so. Make sure to restart after the update of Owl. We've appreciate, if you could update your rating, if it works for you now.

Rated 3 out of 5 stars

The email part works fine most of the time, despite some tendency every now and then to refuse connection and display "this is always a server error" when the webmail clearly works.
The calendar part is a bit disappointing. Viewing events is fine, but new events are sometimes not created at all, or are displayed twice. It really feels unreliable.
Support is not helpful. I wrote a couple of emails last year and got a reply only once.

This review is for a previous version of the add-on (0.7.7). 

The calendar is still in beta and not an official feature yet. In case this helps, the 0.7.7.1 release fixed a bug about duplicated event entries.

When we show "This is always a server issue", it's because your email server encountered an internal error, and the server admitted *itself* (using standard protocols) that it's the server's own fault and not the fault of the application.

In some cases, your server is simply to slow, or you're running into performance limitations. Unlike the webmail interface, which only shows you a handful of messages at a time, Thunderbird shows you all messages in your inbox. We need to update the entire inbox. If you have a huge inbox, that can overload some servers.

A tip: Do not leave more than 10000 messages in your inbox, but move old mail (many months old) into an archive folder. That should help a lot with performance. Exchange protocols and servers have some limitations, and you might be running into one.

Regards

Rated 5 out of 5 stars

Perfect in every way.

This review is for a previous version of the add-on (0.7.7). 

Rated 5 out of 5 stars

This add-on helped me to manage my Exchange email from thunderbird، and when I need a support help, I got a quick response by email

I recommend this add-on

This review is for a previous version of the add-on (0.7.7). 

Rated 5 out of 5 stars

Works great. I was also kindly helped by the support team when I wanted to cancel my subscription (when I did not need this add-on anymore).

This review is for a previous version of the add-on (0.7.7). 

Rated 5 out of 5 stars

Product works as claimed with no bugs. Once installed, I never have to think about it. Fast and responsive customer service.

This review is for a previous version of the add-on (0.7.7). 

We appreciate very much that you enjoy our product!

We tried really had to give a smooth user experience, even though it's really difficult to do with Microsoft servers and all the different configuration options.

Reviews like yours are encouraging. Thank you!

Rated 4 out of 5 stars

Great plugin! However, could you support Thunderbird 84 beta version? Since when I upgraded to macOS Big Sur, the thunderbird version 78 is sloooow and works fine when I use TB84 beta version.

This review is for a previous version of the add-on (0.7.7). 

I understand that TB 78 is not usable for you and TB 84 beta works for you. I'm sorry that you had such a bad experience with TB 78.

However, given that a lot of things change in each TB beta version of the course of a year, we are not able to constantly update to all betas. We can only provide compatibility support for officially supported end user releases. We have clearly marked the compatibility here on this site, to openly communicate this to users what we can do and what we cannot do.

While I understand that it's unfortunate in your particular case, I hope for your understanding.

P.S. Have you tried to override the version check and see whether Owl happens to work in TB 84 anyways?

Rated 5 out of 5 stars

Excellent! Support is amazing!

This review is for a previous version of the add-on (0.7.7). 

Rated 5 out of 5 stars

Well done. Finally allows all the features of a rich client like Thunderbird with my organization's Exchange server (which doesn't allow Outlook for licensing reasons).

This review is for a previous version of the add-on (0.7.7). 

Rated 4 out of 5 stars

This addon mostly works and does most of the heavy lifting involved when integrating Thunderbird with Office 365. However, despite many attempts, I cannot perform address lookups for my organization.

Plus, Beonex support does not seem to respond to support requests. However, it's still a fairly good add-on

This review is for a previous version of the add-on (0.7.7). 

Rated 5 out of 5 stars

Really happy to support these guys - this extension really is the only one of its kind. It works very well and their support is very friendly and helpful. I'm forced to use exchange at work, and this is the only solution that I've found that works on Linux for me. Highly recommended - support the developer!

This review is for a previous version of the add-on (0.7.7). 

Rated 5 out of 5 stars

This indeed does what I expect, sync my mailbox etc. Two nice things I can't find yet though:

1. Download all mail button. I've a new account added with owl and want all my emails downloaded when adding an account
2. The checkbox ' save reply in same folder' is disabled when using an account linked with owl.

This review is for a previous version of the add-on (0.7.7). 

Rated 5 out of 5 stars

.

This review is for a previous version of the add-on (0.7.7). 

Rated 5 out of 5 stars

Not as smooth as expected.

I was really excited after the testing phase and bought a license. Now that I work with it day by day I must say that it does not really satisfy my needs.

* Calendar is unstable:
Making appointments and processing answers to invites is really unstable.

Sometimes the appointment is not sent to others, once the event was duplicated locally and I was unable to process answers to the event. Event notifications show up delayed or not at all.

I already wrote the support, never got an answer.

When I need to create an event and invite others I need to use the OWA Web interface for now.

* Mailing part:
„Unread counter“ for mailbox folders are often outdated.

Apart from that the „mailing“ Part is really stable and ready for day-to-day use. Also the Addressbook integration works really good.

Edit: OK, wasn't aware of the fact the calendar is beta. The mailing part of the addon deserves 5 stars

This review is for a previous version of the add-on (0.7.7). 

The calendar is still in beta and not a promised or advertized feature.

Rated 5 out of 5 stars

It took a time to try OWL. I looked for a manual to install OWL. at last I just tried it. It took less than 5 min to install. Account name, password and web link to the mail. That's all whats needed. If I had knew this, I would have swiched to OWL for month.
€10? Its very reasonable.

This review is for a previous version of the add-on (0.7.7). 

Rated 5 out of 5 stars

Works very well, worth the 10 EUR !

This review is for a previous version of the add-on (0.7.7).  This user has a previous review of this add-on.