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CloseDeveloper reply by psoebr
Rated 5 out of 5 stars
This is a great add-on, I've been using it for some time and it has saved me so much unnecessary clicking.
Unfortunately it stopped working yesterday, for no obvious reason. I've tried reinstalling it, but to no avail.
Where do I file a bug report? What can I do to help fix the problem?
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Dear psoebr,
thanks for getting back to me!
1. Yes, I usually search from the "universal search box" (or whatever that search box is called that searches all folders), and with your plugin, the search tab would open as a list. But now I get the old search window again where I have to click on the "Open email as list" at the top before I can there.
2. I'm running Windows 7 Professional, Version 6.1 (Build 7601, Service Pack 1).
3. I'll try your recommendation and get back to you.
4. Thunderbird version is 24.5.0, Search as List version is 2.1a.
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OK, I think I've found the culprit. I first tried different versions of Search as List, back to v 1.2a, but this didn't help. Then I remember that I had in fact installed a new addon, rikaichan, the other day, I deactivated it, and hey presto Search as List works fine again.
Now if necessary I can live without rikaichan (it's a plugin that provides translations of Japanese words automatically in a pop-up window when you hover above a term with the mouse), or at least I prefer to be able to use Search as List. But if at some point you could find the time to look into this issue, I'd be very grateful!
Hi Homoludens1000:
1. By "stopped working" do you mean that you get the faceted (old) view of results?
2. What OS are you using?
3. Have you tried installing a previous version of the add-on from "http://addons.mozilla.org/en-US/thunderbird/addon/search-as-list/versions/"?
4. What version of Thunderbird are you using?
As of now there are no other reports of problems. That being said, I'll do what I can to help get it working again.
- psoebr
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