Rated 5 out of 5 stars

by Raymond Cheung on July 10, 2024 ·

Thanks for the new update as at July 11,2024 and the 2 issues are all fixed.

Very much appreciated on the prompt support and services from your Team, well done !

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July 10, 2024 :

After the latest upgrade to version 1.3 on July 10, 2024, there are a few issue happened :

1. Folder automatically all expanded
2. Some folder / sub-folder(s) are missed

Anyone experience this as well ??

This review is for a previous version of the add-on (1.3). 

by Beonex (Developer) on July 10, 2024 ·

Hi Raymond, could you please report bugs to owl.support@beonex.com ? The reviews here are not intended for bug reports, and they don't give us enough information to investigate and fix the bugs. We would like to fix the bugs.

If you could please write all technical detail information to our support? They have instructions to forward those bug reports to the development team, particularly after an update like this one.

For this particular issue:
1. Do the folders stay expanded after you collapse them, or do they expand only once?
2. Which folders are still showing up, and which folders are now missing which showed up before?
3. Can you please include the console output (TB menu | Dev | Error console)?

UPDATE: Owl version 1.3.1 fixes the issue. We're waiting for Thunderbird staff to publish the new version.
Meanwhile, you can find it at https://www.beonex.com/owl/owl.xpi

Rated 5 out of 5 stars

by Raymond Cheung on Jan. 10, 2023 ·

Thanks for the quick fix and very much appreciated. Well done !

This review is for a previous version of the add-on (1.0.2).