Rated 5 out of 5 stars

per Binary el nov. 23, 2011 ·

This add-on is perfect to use thunderbird as a ticketsystem.
I would recommend also to use folders for different prioritys, done and awaiting answer e-mails. Also you could find the add-on follow up useful.

This review is for a previous version of the add-on (0.9.11.1).